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The Dufresne Grouphas 2 positions for a Customer service agentin Sorry!This job in no longer availableTerms: This is a permanent, full time job, which requires working days, evenings, and weekends. Salary: will be $12.00 per hour for a 40 hour week. Education: The applicant should have some high school. Experience: at least a full year’s experience. Work Setting: Retail and wholesale distribution center Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Spreadsheet software, Database software, Accounting software, Internet browser Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Issue receipts and other forms, Receive and log complaints, Investigate complaints Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail Transportation/Travel Information: Public transportation is available Work Location Information: Urban area Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Other Information: Responsible for addressing customer service issues in relation to delivery issues, manufacturing & extended warranty claims. Communication with customers regarding delivery & service scheduled times. Profile: for The Dufresne Group Dufresne Furniture & Appliances (TDG) This job in no longer availableThe contact information has been removed Order Number: 5248520 Post date: 2010-09-02 |