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24-7 INtouchhas 4 positions for a Call centre supervisorin Sorry!This job in no longer availableTerms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved. Some overtime will be available. Salary: will be negotiated and depends on the skills and experience of the applicant. Education: The applicant should have completed high school, some college or technical training, some university. Experience: is an asset. Workers Supervised: Customer service clerks Specific Skills: Coordinate, assign and review work, Establish work schedules and procedures, Train workers in duties and policies, Prepare and submit reports, Ensure smooth operation of equipment, Resolve work related problems Additional Skills: Control inventory, Utilize computer software, Conduct performance reviews, Prepare statistical reports Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail Transportation/Travel Information: Public transportation is available Work Location Information: Urban area Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Profile: for 24-7 INtouch An award winning customer contact centre, specializing in Inbound Customer Service. This job in no longer availableThe contact information has been removed Order Number: 5238157 Post date: 2010-08-27 |