Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved. Some overtime will be available.

Salary: will be negotiated and depends on the skills and experience of the applicant.
Also: medical, dental, vision benefits.

Education: The applicant should have completed high school, some college or technical training, some university.

Experience: is an asset.

Workers Supervised: Customer service clerks

Specific Skills: Coordinate, assign and review work, Establish work schedules and procedures, Train workers in duties and policies, Prepare and submit reports, Ensure smooth operation of equipment, Resolve work related problems

Additional Skills: Control inventory, Utilize computer software, Conduct performance reviews, Prepare statistical reports

Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail

Transportation/Travel Information: Public transportation is available

Work Location Information: Urban area

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Profile: for 24-7 INtouch

An award winning customer contact centre, specializing in Inbound Customer Service

This job in no longer available

The contact information has been removed

Order Number: 4911352

Post date: 2010-03-12